Simply put, working with us is easy. We don’t require a contract or long-term commitment (though we’re happy to complete any documentation required by your organization). We know your resources are limited and your time is better spent on carrying out your mission than managing a vendor relationship.
We never charge rush fees or minimums on any materials – even those requiring rapid turnaround. And you’ll never see a line item for any “industry-standard” fees. They’re not standard and neither are we.
We understand the desire for a natural-sounding, culturally appropriate translation of every text. That’s why in every project, our translators consider the overall tone of the text, as well as structure of each sentence and meaning of each phrase in developing the translation. We simply don’t translate word-for-word and never utilize machine-based translation tools. When an editor or back translation is required, we bring in a fresh set of eyes to ensure accuracy. We also ensure that all translations consider each client’s preferences for style, terminology and tone. We create client-specific glossaries and utilize translation memory to support consistency.
We respond to all requests for quotation or new translation project submissions within an hour. We are capable of turning around time-sensitive documents in short order – same day, overnight, or over a weekend. We do this every single day for our clients and they come to confidently depend on us to keep our word and keep it quickly. But we never sacrifice quality for speed and provide realistic estimates for what it takes to get a job done.
Our clients come to rely on us for consistent, on-time delivery of large-scope translation projects. With our bench of qualified translators and project managers and considering the global reach of our client roster, we are pleased to regularly scale on demand to meet client needs. In addition, whenever possible, and to promote quality and consistency in translations, we assign the same translators to a client’s projects.
Every Alboum client works with a dedicated project manager responsible for ensuring your job is completed both on time and to your satisfaction. Plus, you can call or email our founder anytime. In fact, she loves it when clients contact her even just to say hello.
Translating a newsletter for a California school district.
Translating social services documents for a non profit organization.