Alboum empowers advocates, physicians, teachers, researchers, social workers, and change agents of all kinds to reach every patient, student, parent, legislator, reporter or any other constituent – regardless of the language they speak. We make translation and interpretation easy so our clients can focus their limited time and resources on furthering their mission.
We make translation and interpretation easy.
We value customer service and client relationships as priority #1. Our dedicated account managers ensure it.
Straightforward,
all-inclusive
pricing.
Pay only for the work you need. No hidden or extra charges. No fees for rush jobs, project management, or the review process.
Worth the investment because quality matters.
ALBOUM
THE ONLINE/LOW-COST GUYS
Translator Quality
Professional, full-time, degreed and certified translators with a minimum of 5 years of experience.
Crowdsourced translators with no requirement for professional qualifications, education, experience, or memberships.
Translator Assignments
Translators assigned based on BOTH the language(s) they speak and subject matter experience. Ability to use the same translator time and again.
Translators assigned on a first-come-first-served basis. No control over which translator is assigned.
Respect for Translators
Pay professional rates and give translators the time they need to complete the job.
Reduced rates come at the cost of income to translators. Pay rates are far below industry standards.
Payment Terms
Only issue final invoice once the translation is complete, accepted, and clients are happy with the product.
Down payment often required for services before clients have any idea of quality.
Commitment to Client Satisfaction
Never force clients to “speak now or forever hold your peace.” If clients ever have comments or questions on the translation, we address them.
Limited time period for translation review. Only in some cases can clients outright reject a translation or request a refund on prepaid fees. Agency has the final say as to the quality and willingness to retranslate.
Legal Responsibility
We carry professional liability insurance and stand behind our product.
No guarantees as to quality and no acceptance of legal liability for errors in translations.
“Alboum provides reliable, consistent and highly-technical translation services – quickly and effectively. With the same dedicated translators working with us again and again, we can trust in their deep understanding of our mission.”
World Health Organization Framework Convention on Tobacco Control
