Meet the team
that shares your
We value customer service and client relationships as priority #1. Our entire team is dedicated to empowering our clients’ success.
Management & Marketing
The founder of Alboum Translation Services, Sandra leads the company’s operations and administration, and guides its mission. More than a figurehead, with more than 25 years of experience in the language services industry, Sandra is a seasoned translator, interpreter, and project manager. She is certified by the National Center for State Courts as a courtroom interpreter in more than 40 states in Spanish.
Sandra earned an MA with High Honors in Spanish Linguistics from the Autonomous University of Barcelona (Spain). She speaks English, Spanish, and Catalan fluently. In addition, she taught Introductory and Advanced Spanish Translation at The American University and Spanish Grammar and Style at The George Washington University.
Sandra is a devotee of Simon Sinek, a two-time Jeopardy champion, and lives in Arlington, Virginia with her two budding linguists.
Hillary oversees marketing and business development for Alboum - ensuring the client experience aligns with our “why.” Hillary’s worked in and for businesses and nonprofits large and small, established and just getting started. Prior to joining Alboum, she founded and ran a marketing consultancy focused on small businesses, startups, and nonprofits. Alboum was her longest-running client.
Hillary holds an MBA from the Robert H. Smith School of Business at the University of Maryland and a BS in advertising from Syracuse University’s S.I. Newhouse School of Public Communications. She is also the author of Customer, LLC: The Small Business Guide to Customer Engagement & Marketing.
Hillary lives in Bethesda, Maryland and loves traveling, the outdoors, as well as cooking and baking for her houseful of boys.
Alboum’s amazing team of account managers, translators, and interpreters is thanks to Andreina who heads up human resources. She oversees recruitment and the administrative tasks of running our growing team like paperwork and invoicing.
Before joining Alboum, Andreina served as a translator and translation project manager. She holds a degree in English translation from the Universidad Nacional de Cordoba and regularly volunteers with children and low-income families both at home and abroad. And somehow, Andreina finds time for singing, dancing, and drama lessons - she loves the stage!
A master of details, Amy manages Alboum’s CRM system, email campaigns, tradeshow presence, social media, and marketing materials. Amy joined Alboum from a marketing consulting firm where she handled similar work for startups and small businesses. She started her career in investment banking, with stints on both the equity and fixed income trading floors.
Amy is a graduate of The Wharton School of the University of Pennsylvania and a member of the board of the Juvenile Diabetes Research Foundation, Greater Chesapeake and Potomac Chapter. And she still finds free time to run a clothing pop-up shop for teens and tweens… which she fits in among her family’s extensive collection of baseball memorabilia.
Carlos is a master bridge builder - working to ensure the Alboum team is connected to the best linguists for each client project. Carlos is always on the lookout for new talented translators and interpreters to join Team Alboum and oversees recruiting, evaluation, and onboarding of new linguists.
Carlos' diverse background makes him a logical fit for his role. Carlos joins Alboum with experience as a translator and project manager, as well as a bachelor's in literature and international studies from Yale University and a specialization in literary translation from the University of Buenos Aires. In his free time, Carlos can be found exploring Buenos Aires and other cities, dabbling in carpentry, and an occasional gig as a dog groomer to get his pet fix (pups aren't allowed in his building).
Keeping track of every purchase order, invoice, and payment, Shannon is working behind every translation and interpretation we do. Shannon joined Alboum from the oil and gas and plumbing industries - totally different from linguistics, yet completely relevant given the number of transactions processed.
Shannon holds a bachelor’s degree in accounting from NC Wesleyan College in Rocky Mount, NC. She loves the beach, traveling to new places, relaxing with a good book, and spending quality time with husband and two daughters.
A member of the Alboum team for more than 10 years, Flor knows our clients and language services inside and out. Flor is Alboum’s “mama hen” - always at the ready to answer a question for clients or team members alike. She keeps the operations running smoothly, oversees quality assurance, and sorts through complex projects alongside the account management team.
Flor holds a BA in Social Communication from Escuela de Ciencias de la Informacion UNC in Cordoba, Argentina and has completed PMP-certified coursework. The agility Flor brings to her work comes naturally. She’s a competitive salsa dancer which she balances with motherhood when she’s off the clock.
Eliana oversees Alboum interpretation projects to ensure they are executed seamlessly and meetings go off without a hitch, no matter where they’re taking place in the world. She is fluent in English, Spanish, and Zoom, has basic knowledge of Portuguese and is studying Korean, as she says, “just for fun.” A member of team Alboum since 2014 and working in the language services and customer service industries prior to that, Eliana brings years of experience to every client and every project.
Eliana holds a bachelor's degree in humanities and social sciences from Colegio Santa Margarita de Cortona and is studying for both her English translator and teacher certifications. When she’s not advancing her knowledge of the English language, Eliana can be found scouring local flea markets for random treasures, gardening, and enjoying the sounds of K-Pop.
Maialu puts her years of experience managing translation projects to work for her education, public health, and reproductive health clients. Prior to joining Alboum, Maialu focused her energy on one large technology company's translation needs; she loves the variety and social impact of the organizations she now supports.
Maialu holds a Bachelor of Business Administration from Pontifícia Universidade Católica de Campinas in her native Brazil. When not working for Alboum's nonprofit clients, Maialu can be found teaching English to underprivileged children. In her free time, she loves to travel and take pictures of sunsets both on her journeys and from her own window.
An experienced project manager and translator, Miguel manages translation and multimedia projects for a range of Alboum clients, including public health organizations and schools. He keeps his linguistic skills fresh, translating English, German, and French into Spanish as well.
Miguel holds a bachelor's degree in translation and interpretation from Universidad Ricardo Palma and is a true renaissance man with hobbies ranging from an intense love for video games and technology to interests in cooking and music.
Ana brings her background in translation project management and administration for healthcare organizations and linguistics support for Colombia's Ministry of Foreign Affairs to each of her clients projects at Alboum. Working with organizations small and large, global and domestic, Ana is adept at determining and managing the resources requried to meet the needs of each project.
Ana holds multiple project management certifications, including Professional Scrum Master™. When she isn't on the soccer field or out for a run, Ana is always learning something new. Next up - learning to play the piano! In addition to being fluent in English and Spanish, Ana also has intermediate knowledge of French and German.
Andrea works the late shift, ensuring translation projects for Alboum's California, Washington, and Oregon clients, as well as any in other time zones with after-hours urgent requests, are handled just as efficiently as those on the east coast. With many years of experience working as a project manager, interpreter, and translator, Andrea understands how a project comes together.
Andrea holds a bachelor's degree in translation and interpretation from Universidad Peruana de Ciencias Aplicadas (UPC). In her free time, Andrea can be found dancing at the gym or watching cooking shows. She's a huge fan of everything related to the ocean - going to the beach, snorkeling, and even sea creatures!
Managing Alboum clients across sectors, Laura (Lala) has her hands in translations for school districts, public health organizations, and libraries to name a few. With many years of experience working as a project manager, Lala knows how to successfully juggle multiple projects at once, as well as manage multiple documents, languages, and people involved in each project.
While Lala holds a bachelor's degree in Translation and Interpreting in German and French from Universidad Ricardo Palma, she translated English <> Spanish most as a freelance translator prior to joining Alboum. In her free time, Laura can be found in downward dog, reading, painting, or learning everything possible about hand-poked tattoos.
Luiza Roncatto provides translation project management support for Alboum's mid-west, southwest, and west coast clients. She joined Alboum with experience in translation project management and customer service, as well as multilingual volunteer work in support of South Korean culture and tourism.
Luiza holds a bachelor's degree in Language and Literature (Portuguese and Korean) from the University of São Paulo. Unsurprisingly, her biggest hobby is reading, with listening to music coming as a close second. Luiza loves to travel and walk around random places without a map to see what fun spots she stumbles upon along the way. Ask her about her most interesting finds!
Managing over-the-phone and Zoom interpretations for Alboum's west coast clients (and a few lucky east coasters, too), Grace Serrano is a master of all things virtual interpretation. Grace brings background and experience in project management, customer service, and interpretation to her work.
Grace holds a bachelor's degree in nutrition from the University of Costa Rica. In her free time, she loves dancing, listening to music, and doing puzzles. The bigger the better for her on puzzles - fitting the pieces together definitely helps her facilitate complex interpretations!
Design & Technical Support
Flora oversees Alboum’s multilingual design work - ensuring that client documents look just as beautiful in their target language as they did pre-translation. Flora works remotely from her home in Unquillo, just outside of Cordoba, Argentina.
Flora holds an associates degree in graphic design for fashion design from Instituto Superior de Diseno y Arte. A trained graphic designer and an illustrator, in her free time Flor is always drawing and loves creating autobiographical comics.
An experienced graphic designer, Paloma (Palo) ensures client documents look as beautiful translated into other languages as they originally did in English. While she's the newest member of the Alboum design team, she's worked on the layout side of the translation industry for more than a decade.
Palo is a self-described music addict, spending most of her free time (and work time, too!) listening to music from around the world. She loves discovering new genres and artists. Palo also loves photography and is rarely seen without a camera in hand.
Working behind the scenes to ensure client documents look great in all languages, Dolo provides desktop publishing support for Alboum’s translation team. An experienced graphic designer, Dolo brings experience in graphic design and branding for various companies in Argentina to team Alboum.
Dolo holds a Bachelor of Arts in graphic design and publicity from Universidad Provinicial de Cordoba and is a lifelong student, studying painting and photography, as well as folkloric and Latin American dance.
Providing behind-the-scenes support for the Alboum team, Fran is a master of all things file formatting. They manage Alboum's translation memory and project management platforms, as well as provide support for "interesting" client projects. Fran brings background as a project manager, translator, and editor, as well as knowledge of applications and systems, to their work.
Fran holds a bachelor's degree in translation from the National University of Córdoba in their native Argentina and is working toward a masters in information systems engineering. In their free time, Franco is a writer, a student of German, and a connoisseur of music and chocolate.