Meet the team
that shares your
We value customer service and client relationships as priority #1. Our entire team is dedicated to empowering our clients’ success.
Management & Marketing
The founder of Alboum Translation Services, Sandra leads the company’s operations and administration, and guides its mission. More than a figurehead, with more than 25 years of experience in the language services industry, Sandra is a seasoned translator, interpreter, and project manager. She is certified by the National Center for State Courts as a courtroom interpreter in more than 40 states in Spanish.
Sandra earned an MA with High Honors in Spanish Linguistics from the Autonomous University of Barcelona (Spain). She speaks English, Spanish, and Catalan fluently. In addition, she taught Introductory and Advanced Spanish Translation at The American University and Spanish Grammar and Style at The George Washington University.
Sandra is a devotee of Simon Sinek, a two-time Jeopardy champion, and lives in Arlington, Virginia with her two budding linguists.
Hillary oversees marketing and business development for Alboum - ensuring the client experience aligns with our “why.” Hillary’s worked in and for businesses and nonprofits large and small, established and just getting started. Prior to joining Alboum, she founded and ran a marketing consultancy focused on small businesses, startups, and nonprofits. Alboum was her longest-running client.
Hillary holds an MBA from the Robert H. Smith School of Business at the University of Maryland and a BS in advertising from Syracuse University’s S.I. Newhouse School of Public Communications. She is also the author of Customer, LLC: The Small Business Guide to Customer Engagement & Marketing.
Hillary lives in Bethesda, Maryland and loves traveling, the outdoors, as well as cooking and baking for her houseful of boys.
Alboum’s amazing team of account managers, translators, and interpreters is thanks to Andreina who heads up human resources. She oversees recruitment and the administrative tasks of running our growing team like paperwork and invoicing.
Before joining Alboum, Andreina served as a translator and translation project manager. She holds a degree in English translation from the Universidad Nacional de Cordoba and regularly volunteers with children and low-income families both at home and abroad. And somehow, Andreina finds time for singing, dancing, and drama lessons - she loves the stage!
A master of details, Amy manages Alboum’s CRM system, email campaigns, tradeshow presence, social media, and marketing materials. Amy joined Alboum from a marketing consulting firm where she handled similar work for startups and small businesses. She started her career in investment banking, with stints on both the equity and fixed income trading floors.
Amy is a graduate of The Wharton School of the University of Pennsylvania and a member of the board of the Juvenile Diabetes Research Foundation, Greater Chesapeake and Potomac Chapter. And she still finds free time to run a clothing pop-up shop for teens and tweens… which she fits in among her family’s extensive collection of baseball memorabilia.
Keeping track of every purchase order, invoice, and payment, Shannon is working behind every translation and interpretation we do. Shannon joined Alboum from the oil and gas and plumbing industries - totally different from linguistics, yet completely relevant given the number of transactions processed.
Shannon holds a bachelor’s degree in accounting from NC Wesleyan College in Rocky Mount, NC. She loves the beach, traveling to new places, relaxing with a good book, and spending quality time with husband and two daughters.
A member of the Alboum team for more than 10 years, Flor knows our clients and language services inside and out. Flor is Alboum’s “mama hen” - always at the ready to answer a question for clients or team members alike. She keeps the operations running smoothly, oversees quality assurance, and sorts through complex projects alongside the account management team.
Flor holds a BA in Social Communication from Escuela de Ciencias de la Informacion UNC in Cordoba, Argentina and has completed PMP-certified coursework. The agility Flor brings to her work comes naturally. She’s a competitive salsa dancer which she balances with motherhood when she’s off the clock.
A member of the Alboum team since 2016 and working in the translation and interpretation industry since 2012, Kathy leads project management for some of Alboum's largest clients. She is an experienced translation project manager and freelance English to Spanish translator. Kathy is a graduate of UNIFE La Universidad Femenina del Sagrado Corazon in her native Peru.
In her free time, Kathy loves to sing, dance and travel around the world. She also enjoys baking and spending time with family and friends.
Eliana ensures Alboum client projects are completed seamlessly and interpretations go off without a hitch, no matter where they’re taking place in the world. She is fluent in English and Spanish, has basic knowledge of Portuguese and is studying Korean, as she says, “just for fun.” A member of team Alboum since 2014 and working in the language services and customer service industries prior to that, Eliana brings years of experience to every client and every project.
Eliana holds a bachelor's degree in humanities and social sciences from Colegio Santa Margarita de Cortona and is studying for both her English translator and teacher certifications. When she’s not advancing her knowledge of the English language, Eliana can be found scouring local flea markets for random treasures, gardening, and enjoying the sounds of K-Pop.
Managing Alboum clients across sectors, Laura (Lala) has her hands in translations for school districts, public health organizations, and libraries to name a few. With many years of experience working as a project manager, Lala knows how to successfully juggle multiple projects at once, as well as manage multiple documents, languages, and people involved in each project.
While Lala holds a bachelor's degree in Translation and Interpreting in German and French from Universidad Ricardo Palma, she translated English <> Spanish most as a freelance translator prior to joining Alboum. In her free time, Laura can be found in downward dog, reading, painting, or learning everything possible about hand-poked tattoos.
Handling the late shift, Claudia ensures our west coast clients receive the same level of great service as those back east. She provides project management, coordinating all required resources for her clients, including translators across all languages, as well as in-house layout/design and other services should they be required.
Claudia holds a bachelor’s degree in translation and interpretation from Universidad Peruana de Ciencias Aplicadas and is a student of languages. She is fluent in Spanish and English and has intermediate knowledge of Mandarin Chinese and Portuguese. Claudia enjoys finding opportunities to bridge her work and passions and was thrilled to work in the language services area of the Pan American Games when her hometown of Lima hosted in 2019.
An experienced translation project manager, translator, interpreter, and English language teacher, Tirsa coordinates all required resources for her clients, including translators across all languages, as well as in-house layout/design and other services should they be required. Prior to joining Alboum, Tirsa was responsible for writing, translating, and implementing web content for technical websites.
Tirsa holds a bachelor’s degree and additional certificate in translation and interpreting from UNIFE La Universidad Femenina del Sagrado Corazon in Peru, as well as an International English Certification. When not at work, Tirsa can also be found blending her own teas, exploring new places and playing with her two yorkies.
An experienced translation project manager, translator, interpreter, and editor, Mayra is a master of juggling multiple projects at one time and getting in the weeds on the details. Prior to joining Alboum in 2017, Mayra provided over the phone interpretation for multiple US-based companies and translation services in the education industry.
Mayra holds a bachelor's degree in translation and interpreting from Universidad Peruana de Ciencias Aplicadas. When not managing purchase orders and projects, Mayra can be found reading or binge watching any number of Netflix Originals.
Rosi holds a bachelor's degree in translation and interpreting from Universidad Central de Venezuela, studying both English and French in addition to her native Spanish. When she's not impersonating your favorite account manager, she can be found cooking, baking, and practicing yoga.
Managing Alboum’s over-the-phone and video-remote interpretation platform, as well as client's Zoom interpretation needs, Franco is a master of all things virtual interpretation. Franco brings background as a project manager, translator, and editor, as well as knowledge of applications and systems, to his work and client support.
Franco is completing his final coursework toward his bachelor's degree in translation from the National University of Córdoba in his native Argentina. In his free time, Franco is a writer, a student of German, and a connoisseur of music and chocolate.
Flora oversees Alboum’s multilingual design work - ensuring that client documents look just as beautiful in their target language as they did pre-translation. Flora works remotely from her home in Unquillo, just outside of Cordoba, Argentina.
Flora holds an associates degree in graphic design for fashion design from Instituto Superior de Diseno y Arte. A trained graphic designer and an illustrator, in her free time Flor is always drawing and loves creating autobiographical comics.
An experienced graphic designer, Paloma (Palo) ensures client documents look as beautiful translated into other languages as they originally did in English. While she's the newest member of the Alboum design team, she's worked on the layout side of the translation industry for more than a decade.
Palo is a self-described music addict, spending most of her free time (and work time, too!) listening to music from around the world. She loves discovering new genres and artists. Palo also loves photography and is rarely seen without a camera in hand.
Working behind the scenes to ensure client documents look great in all languages, Dolo provides desktop publishing support for Alboum’s translation team. An experienced graphic designer, Dolo brings experience in graphic design and branding for various companies in Argentina to team Alboum.
Dolo holds a Bachelor of Arts in graphic design and publicity from Universidad Provinicial de Cordoba and is a lifelong student, studying painting and photography, as well as folkloric and Latin American dance.